Solution & Product Advisor (SPA)

Purpose of this job

Establish new corporate and schools business, maintain key relationships with existing clients and sell Advantage Learning Technologies (ALT) offerings to both.

The SPA’s primary responsibility is serving clients by selling products and services and meeting client needs. In addition to this, the SPA is required to inform the business of market trends relating to the ALT’s divisional products and services, and continually innovate in this space to keep ALT’s offering relevant. The SPA is a premium brand ambassador to the organisation at all times.

Key areas of responsibility

Sell ALT Divisional (AdvantageLearn.com & Salt) Products and Services to SMEs, Corporates, Schools and other educational institutions Market.
Present confidently to large audiences as well as to individuals. (Presentation Skills)
Maintain professional and technical knowledge.
Address and resolves client complaints.
Service and maintain good standing with existing accounts.
Compile daily, weekly and monthly reports on the pipeline and status of each client and provide information to the Head of Sales and other relevant internal divisions.
Attend weekly and monthly internal meetings to provide feedback and update on pipeline.
Sell ALT Divisional (AdvantageLearn.com & Salt) Products and Services to SMEs, Corporates, Schools and other educational institutions Market.
Present confidently to large audiences as well as to individuals. (Presentation Skills)
Maintain professional and technical knowledge.
Address and resolves client complaints.
Service and maintain good standing with existing accounts.
Compile daily, weekly and monthly reports on the pipeline and status of each client and provide information to the Head of Sales and other relevant internal divisions.
Attend weekly and monthly internal meetings to provide feedback and update on pipeline.
Spend time finding, developing and maintaining key sales Channels. These are typically BEE consultants, Educational Psychologists, Management Consultants, Marketing Agencies, Accountants etc.
Hunt for new clients and be aggressive in sales and make at least 40 new sales calls per week.
Achieve meeting target as set out by the target agenda.
Maintain relationships with all their clients to facilitate good relations and a high probability for retention of clients year-on-year.
Keep and maintain contact with MFC (Middle Finger Club) potential clients on a monthly basis through value add communication.
Schedule and attend at least 2 observation sessions (also known as sales pitches) per year.

Skills, Competencies and Minimum Criteria

A degree or diploma in Sales / Marketing / Commerce is preferential.
Three to five years of industry sales experience
Strong experience in group facilitation and presentations is an inherent requirement of the role.
Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
Previous experience using a CRM system
Proven ability to learn vast quantities of material in a short period of time.
Creative and strategic ability in developing solutions for clients.
Customer service
Meeting sales targets
Closing skills
Research and Prospecting skills
Negotiation skills
Client relationships maintenance
Familiarity with cloud office software and phone systems

Behavioural Competencies

Growth mindset and hunger for continuous personal improvement
Strong deadline-driven / driver personality.
Self-motivated and organised.
Exceptional communicator with a love for people.
Tenacious with the ability to drive core sales behaviours.
A systematic approach to the sales cycle.
Independent with initiative.
Pro-active team player.
Ability to manage under pressure.
Flexible.
Emotional maturity and ability to take ownership and accountability and self reflect.
The ability to take constructive criticism and take corrective action to make improvements.
Strong experience in group facilitation and boardroom presentations is an inherent requirement of the role.
Self-starter with a strong motivation for sales and relationship building
Listener and thinker who can predict client’s problems and be creative in designing solutions within the boundaries of the products and services available.
Strong attention to detail.

Living our Core Values

Learner-obsessed
Customer-obsessed
Human & helpful
Committed to quality and impact
Collaborative and playful
Innovative by design
For-Value and For-Impact

Feel like you’re a perfect fit?

To apply, send your CV with references and a copy of your highest degree certificate to [email protected] with the subject line Solution & Product Advisor: {Your Name}
Submissions close: Ongoing
Location: Gauteng (with occasional flexible working)
Type of role: Permanent
Salary: Market-related and negotiable based on experience

Please note that the sales target forms part of your KPIs and will be monitored and tracked on a weekly and monthly basis. This will inform your performance in this role. Advantage Learning Technologies may, at its absolute discretion, require the employee from time to time, to perform duties which are incidental to the position into which the Employee is hereby appointed.

Please note that the job target (s) form part of your KPIs and will be monitored and tracked according to the company’s performance tracking and management framework. This will inform your performance in this role.

The employee expressly understands and accepts that this position will require overtime work as and when projects and deadlines require. The employee undertakes, as far as reasonable in each project, to commit to successful achievement of project deadlines and submission dates. The Employee might be required to travel and will be compensated on a per-kilometre basis or on an S&T basis if required to stay overnight.